Inherent requirements:
• Matric
• 4 to 5 years’ experience in general office administration
• Experience working with Computer Packages and on Computer systems.
• Proficient typing skills
• Customer service skills
• Excellent communication skills (both written and verbal)
• Computer literate (MS Office)

Duties and responsibilities:
• Provide information regarding products and services offered by KBC.
• Provide information regarding the Induction Training requirements of KBC Clients
• Update delegate demographics on Student Database
• Ensure the efficient registration of delegates on day of training.
• Perform administrative duties including but not limited to capturing data and information, filing, typing, and scanning.
• Assist with problem-solving to achieve a resolution and customer satisfaction.
• Check that the assessment results pages have been correctly completed by delegates and Facilitators.
• Create and manage bookings according to processes applicable to Branch.
• Ensure efficient filing systems are established and maintained for all training or business-related documentation and correspondence.

Character Traits:
• Ability to work independently.
• Constant attention to detail and accuracy
• Problem solver
• Ability to multi-task and work under pressure
• Strives for high quality work

Interviewing process: 1 to 2 panel interviews
Reporting to: Business Unit Leader

Please note should you not receive a response within one week of applying, you may consider your application as being unsuccessful.

Please note that appointments will be made in line with the Company’s EE targets.