About the Role As an Pre-sales Specialist, you'll be responsible for the implementation of value-added services and configurations that create ease of use and access to Lexis Nexis products.
You will consult with customers to assess organizational and technical requirements, proactively identify risks, describe, and implement various solutions. Responsibilities Ensuring excellent quality of stakeholder engagement and client relationships.
Providing training and transfer skills on the software implemented.
Updating new releases, features and functionality to train clients as well as internal stakeholders Ensuring all internal and external stakeholders are consistently communicated with and expectations are managed met.
Identifying and communicating innovations or knowledge that is created / implemented.
Showing the ability to identify risks and issues threatening the success of your deliverables.
Understand the impact that it has on your work or project and ensure you think about possible mitigations before raising Ensuring excellent productivity in available hours and deliver work within agreed time frames.
Ensuring that all administrative tasks are completed timeously, namely timesheets, project sign off's, and client communications where applicable.
Requirements Able to transfer knowledge, and conduct one-on-one training.
Have good work ethics, can pay attention to detail and has a passion for accuracy.
Able to work under pressure, meet strict deadlines, able to work independently and manage themselves.
Able to take direction, prioritize and remain focused on the task at hand.
Communicate clearly, manage clients and exceed their expectations.
Have an excellent ability to develop good client and stakeholder relationships.
Prove to be a self-starter who is pro-active and can both identify project risks and address these successfully.
Work in a way that works for you We promote a healthy work/life balance across the organisation.
We offer an appealing working prospect for our people.
With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for you We know that your well-being and happiness are key to a long and successful career.
These are some of the benefits we are delighted to offer Medical Aid Retirement Plan inclusive of Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover)Modern family benefits, including adoption and surrogacy Study Leave
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Pre-sales Specialist, Johannesburg
Free
Pre-sales Specialist, Johannesburg
South Africa, Gauteng, Johannesburg,
Modified August 22, 2024
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LexisNexis® is a leading global provider of legal research and content-enabled workflow solutions. We’re here to help you 24/7 at 1-800-543-6862. Visit us at http://www.lexisnexis.com/.
LexisNexis consists of two distinct businesses: LexisNexis® Legal & Professional and LexisNexis® Risk Solutions. Both businesses are part of Reed Elsevier, a leading publisher and information provider that serves customers in more than 100 countries with more than 30,000 employees worldwide.
LexisNexis Legal & Professional is a leading global provider of content and technology solutions that enable professionals in legal, corporate, tax, government, academic and non-profit organizations to make informed decisions and achieve better business outcomes. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
LexisNexis Risk Solutions is a leader in providing essential information that helps customers across all industries and government predict, assess and manage risk. Combining cutting-edge technology, unique data and advanced scoring analytics, we provide products and services that address evolving client needs in the risk sector while upholding the highest standards of security and privacy.