German Speaking Concierge - Cape Town
Travel / Tourism Industry
Market-Related Salary
We are seeking an experienced and dynamic individual to join our Sales Support Team as a German Concierge Specialist for our thriving tour operator business. Your role will involve shaping our travel offerings and serving as the primary contact for consultants, assisting guests with reservations and special requests. Your diverse expertise in operations, client experience, supplier engagements, and communication will ensure top client service and business success.
Some of your key responsibilities will include:
Being the initial point of contact for international clients interested in booking tailor-made holidays and safaris.
Handling hotel/lodge reservations based on consultant requirements.
Distributing travel requests to agents and supporting Sales consultants with administrative tasks
Collaborating with Sales Managers to address client travel issues.
Updating the Concierge dashboard and providing reports to sales managers
Requirements:
Our ideal candidate for the German Concierge Specialist position will have:
A National Senior Certificate/Matric
2 years of experience in a Concierge or Sales Administrative Assistant role in a Tour Operator Environment
Location in Cape Town
Proficiency in speaking and writing German.
Strong communication, problem-solving, and interpersonal skills
Willingness to learn and work in a fast-paced environment.
Ability to build relationships.
Advantageous:
Degree/Diploma in Travel and Tourism